The Business Benefits Of CSR: Dell Shares Its #LegacyOfGood Plan Annual Update

Striving to stand apart from other corporations that produce CSR reports, Dell presents its report on progress which is entirely structured around the company's 'Legacy of Good' goals

New Update
The Business Benefits Of CSR: Dell Shares Its #LegacyOfGood Plan Annual Update

Dell has reported significant progress against its 2020 Legacy of Good plan and the company’s 21 goals in support of the environment, communities and Dell team members. The report summarizes its efforts in its Fiscal Year 2016 (February 1, 2015 - January 31, 2016).

“Dell’s global business strategy is guided by the idea that technology should support positive growth and change the world for the better,” said Trisa Thompson, Chief Responsibility Officer at Dell. “We will continue to strive to reach our 2020 goals and inspire positive change worldwide.”

An interactive summary is available at Here are some key highlights from the report:

Dell's in Legacy of Good in India and Asia:

  • Expanded Dell Carry-In Service Centers where consumer customers can drop off used electronics for free in India (33 locations, up from 18).
  • In Asia, the company collected 15.4 million pounds of obsolete electronics through our take back efforts.
  • The Learning Links Foundation is one of Dell's Youth Learning partners in Chennai, near the company's manufacturing site. Dell engineering and IT teams completed teacher training and taught courses to more than 150 students.
  • Dell facilities in India and Malaysia installed new or upgraded energy monitoring and management systems, allowing the company to track the energy use of specific pieces of equipment, identify maintenance problems, and discover opportunities for tuning equipment to reduce energy consumption.
  • Last year, Dell generated a combined 172,000 kWh of electricity with on-site photovoltaic systems in Round Rock, Bengaluru and Coimbatore.
  • The company finished construction and prepared for the 2016 opening of a new, LEED Platinum-certified office building in Bengaluru.
  • Doubled the number of Employee Resource Group (ERG) chapters in Asia-Pacific (APJ) from 27 to 54 last year.
  • Dell's APJ region had the highest volunteer participation rates (67%) last year.

A video message from Trisa Thompson, VP of Corporate Responsibility, Dell

Global Environmental Footprint Progress

  • Last year, Dell used a total of 14.1 million pounds of recycled plastics in Dell products, a 20.5 percent increase from the previous year, bringing the company to a total of 36.2 million pounds of sustainable materials used since the start of FY14.
  • 416 of Dell’s products met various ENERGY STAR standards last year, representing approximately 90% of their eligible products.
  • As of FY16, approximately 93 percent of Dell packaging (by weight) is sustainably sourced and easily recyclable or compostable. Sustainable sourcing and box size reductions saved Dell $13 million in FY16 and $65.9 million since 2009.
  • Last year, Dell sourced 41 percent of its electricity needs from renewably generated sources.
  • Dell is driving better social and environmental practices in our supply chain in part through 72 percent more audits and increased trainings last year.
  • In FY16, Dell trained 50 suppliers with the highest water use and/or risk on how to publish a five-year water risk mitigation plan (all 50 have one in place now).
  • From FY15 to FY16, Dell saw an 18.6 percent decrease in Scope 3 greenhouse gas (GHG) emissions from the transport and distribution of select Dell products worldwide.
  • Since FY14, Dell’s flexible work solutions have saved the company $39.5 million and the company has avoided an estimated 25 million kWh of energy and 13,000 metric tons of greenhouse gas emissions (as CO2e).

Community Impact

  • Since 2013, Dell has provided access to technology and twenty-first century skills for 1.6 million underserved children around the world via its Youth Learning programs. Dell surveyed 320,000 participants and discovered half were using technology for the first time because of a Youth Learning program.
  • In its FY16, Dell installed six new solar-powered Dell Learning Labs in South Africa and in early FY17 opened one in Cazuca, Colombia, bringing the total to 11 labs in remote communities.
  • Dell’s partnership, funding and technology enables Translational Genomics Research Institute (TGen) to analyze the 90 billion data points of sequenced genomes in eight hours rather than weeks, looking for mutations that can aid in identifying which treatment protocols to follow.
  • Last year, Dell team members provided 811,000 hours of volunteer time to more than 26,000 local organizations around the world.

People & Diversity

  • Last year, Dell expanded its official Connected Workplace program to 73 sites in 29 countries with 25 percent of eligible team members enrolled worldwide.
  • The Dell telecommute study results, along with statistics from the August 2015 Gallup poll data, showed that in the U.S., Dell helped team members avoid 5,000 metric tons of CO2e and $12 million in costs.
  • Dell has spent more than $3 billion annually with diverse suppliers for the last four years.
  • FY16 was Dell’s second year promoting Men Advocating Real Change (MARC), an initiative for men and women leaders committed to creating a more inclusive workplace. In total, 242 Dell executives participated in the program (36 percent of Dell executives).